Monday, September 20, 2021
News 2021 Mercedes-Benz S-Class New MBUX System Explained

2021 Mercedes-Benz S-Class New MBUX System Explained

The new Mercedes-Benz User Experience now extends to your house and online purchases

  • The first MBUX multimedia system was unveiled in the redesigned A-Class in 2018

  • The new 2021 Mercedes-Benz S-Class gets the latest MBUX generation with more features and improved connectivity


The original Mercedes-Benz User Experience system introduced in 2018 made use of advanced voice commands and artificial intelligence to simplify user interaction and improve functionality.

Now, Mercedes-Benz is introducing a second generation of its system in the all-new 2021 Mercedes-Benz S-Class. It’s another bit of tech for a car that is oozing with advanced features, and the focus this time is on expanding usability within the car, and even outside.

The new MBUX system is housed in the S-Class’ stunning 12.8-inch centre OLED touchscreen, the centerpiece of the redesigned interior.

2021 Mercedes-Benz S-Class Is Bigger And More Powerful Than Ever

Haptic feedback awaits the user navigating through the traditional features like navigation, climate, entertainment and connectivity. Over-the-air updates will allow the system to improve over time and add more functionality.

The screen is massive, but elegant, and according to Mercedes-Benz it replaces 27 physical commands and dials. In other words, the screen was needed to organize all of the new flagship’s available functions.

All-New 2022 Mercedes-Benz S-Class
All-New Mercedes-Benz S-Class | Photo: Mercedes-Benz

The functionality of the MBUX system now extends to the owner’s Smart Home, which is no small improvement. Using the system’s voice commands activated by saying “Hey, Mercedes”, an S-Class driver could ask the new MBUX system to unlock the front door, or preheat the oven.

As seen in the video below, you can also check if the lights are on or off in the house and control them remotely. Crazy? A little, but this is where we are headed and the S-Class is certainly one of the new cars guiding the way.

There are interactive functions as well, with the centre screen giving the driver the ability to control the rear screens and even share content and videos from one screen to another.

Given that the 2021 Mercedes-Benz S-Class can essentially drive itself, the additional interaction will help pass the time.

Like a smartphone, the MBUX system allows in-vehicle purchases as well. And yes, prior identification is required via fingerprint, facial recognition or a PIN to prevent your kids from loading up your flexible credit card with healing potions for their game.

Particularly useful is the feature that allows you to ask the vehicle where certain things are or how to use certain functions. We’re guessing most of the MBUX interactions between system and driver in the first few weeks will be about figuring it all out.

Mercedes-Benz S-Class interior
All-New Mercedes-Benz S-Class | Photo: Mercedes-Benz

The 2021 Mercedes-Benz S-Class is all about screens and there’s a new digital instrument cluster as well. The cluster has different looks depending on your preference and drive mode, like in many current Mercedes-Benz products. The difference is that there’s a new 3D effect and augmented-reality HUB.

The first time I tried MBUX in the A-Class, I was impressed by the functionality but still felt it was easier to adjust functions the old fashion manual way. Over time, however, I’ve used the system more and more in various Mercedes-Benz press cars and have come to appreciate everything it can do.

The new 2021 Mercedes-Benz S-Class takes the functionality of the current system and increases it by leaps and bounds. It may be overwhelming at first, but we’re guessing owners will come to really enjoy everything the car can do over time.

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Charles Jolicoeur
Charles Jolicoeur was studying to be a CPA when he decided to drop everything and launch a car website in 2012. Don't ask. The journey has been an interesting one, but today he has co-founded and manages 8 websites including EcoloAuto.com and MotorIllustrated.com as General Manager of NetMedia360. He also sits on the board of the Automotive Journalists Association of Canada. Send me an email

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