The key fob won’t connect with the Jeep preventing the doors from unlocking.
The problem affects both the Jeep Grand Cherokee and Grand Cherokee L.
Complaints about all-new 2022 Jeep Grand Cherokee turning into a “brick” following attempts to unlock the vehicle with the key fob.
The scenario unfolds as follows: Attempting to unlock the Grand Cherokee with the key fob fails as the Jeep and the key does not communicate with each other. The next step involves using the physical key in the lock only for the Jeep to think it is being broken into. At this point, the Grand Cherokee essentially bricks itself.
“We have identified a solution and are expediting delivery of the appropriate parts to our dealer network,” a Jeep spokesperson told The Drive. “This issue affects a limited number of vehicles and does not require a safety recall. We are contacting customers to advise them that free service is available.”
The defective part is, according to Stellantis, a “Radio Frequency Hub Module” which can cause communication issues between the car and the key fob. The issue impacts both the 2022 Jeep Grand Cherokee and Grand Cherokee L allegedly sold in February. Stellantis will begin replacing the modules next month.