Sunday, June 4, 2023
News BMW and Mercedes-Benz are Each Launching a Software Related Recall

BMW and Mercedes-Benz are Each Launching a Software Related Recall

BMW and Mercedes-Benz are both recalling two models each for unrelated software issues.

  • The BMW recall is prompted by some obscured warning messages in i4 and iX models

  • The Mercedes recall is caused by an inoperable backup camera in the S-Class and EQS

  • Both companies will proceed to a software update of the infotainment system

Two similar but unrelated recalls have recently been filed by BMW and Mercedes-Benz due to problems with some vehicle’s infotainment software.

In the case of BMW, 3,166 units of the 2022 and 2023 iX electric SUV and 3,764 units of the 2022 i4 electric sedan are being recalled due to a problem that could prevent some warning messages to show up correctly on the dashboard.

In tests conducted at its factory, the Bavarian company discovered an issue where certain error messages could be prevented from appearing on the dashboard when the vehicle is placed in valet parking mode.

If a critical component such as the braking system fails, warning messages are supposed to be shown on the dashboard to alert the driver and prompt them to stop safely. If these warnings are obscured as is the case in some BMW models, this could lead to the driver being unaware of a problem until a crash occurs.

Mercedes-Benz S-Class | Photo: Mercedes-Benz

In the case of Mercedes-Benz, the recall is caused by a center screen that could fail to switch on when the doors are opened, which could prevent the rear-view camera from being displayed when the vehicle is shifted into reverse, thus impeding the rearwards visibility for the driver.

The automaker estimates that 8,530 units of the 2021 S-Class and 2022 EQS could present this fault, with the bulk of the defective vehicles being 2021 S580 sedans, with 8,019 vehicles recalled. Other derivatives of the S-Class account for a further 495 units, leaving only 16 EQS models to be recalled.

Fortunately, no accidents or injuries have been reported to either automaker in relation to these two problems.

Since these are software-based recalls, no physical parts will need to be changed and both BMW and Mercedes-Benz will proceed with an update of their respective infotainment system to fix the non-compliance issues.

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