Its declining reliability is at fault.
Ford’s quality has suffered over the last few years.
Not quite two weeks ago, Consumer Reports (CR) released its most reliable brands and models. Ford came in 19th position out of 24 brands. Among the vehicles that generated various complaints from the automaker, the Mustang Mach-E received enough to see its ranking drop.
Of the many reported issues, Ford Mustang Mach-E owners pointed out a faulty display screen that would freeze up, problems with the charging system, electrical gremlins, and errors. Finally, a number of owners even ran into battery cell failures.
These complaints were sufficient enough in number and importance to prompt Consumer Reports to knock the Mustang Mach-E off of its list of recommended vehicles. This demotion makes the Mach-E the only non-recommended EV available for sale new. Ford responded to the CR ranking with the following statement:
“We listen to all customer feedback, including Consumer Reports and the concerns raised by customers. The survey results were from a population of vehicles early in the launch of these vehicles and those concerns have since been addressed.”
In all, six vehicles were dropped from CR’s good graces in the latest release including the Ford Bronco Sport. Two Hyundai products, the Kona and Elantra were also demoted. The Nissan Sentra and Toyota Tundra account for the final two spots.