Sunday, October 2, 2022
News Electric Vehicles : Kia and Tesla are at the Top of a...

Electric Vehicles : Kia and Tesla are at the Top of a JD Power Study

Kia and Tesla finished first of the mainstream and premium segments respectively in a JD Power study about electric vehicle satisfaction

J.D. Power’s annual study on consumer satisfaction with their electric vehicle has just been published on the web. The U.S. organization collaborated with PlugShare, a research company and developer of applications for electric vehicle drivers.

It shows that in the consumer electric vehicle category, the Kia Niro EV takes home the honors for a second year in a row with a score of 744 points. The Korean crossover finished just ahead of the Ford Mustang Mach-E with 741 points. These two models are the only ones to score above the market average of 709 points in 2022.

Of the other models cited by J.D. Power, the Nissan LEAF (with 708 points), the Hyundai Kona Electric and Volkswagen ID.4 (both with 692 points) and the Chevrolet Bolt (with 687 points) are not that far off the industry average.

On the luxury side, it’s no surprise that the Tesla Model 3 (with 777 points) is at the top, just ahead of the Tesla Model Y (with 770 points). Note that the average for the luxury segment is 770 points. The Tesla Model S receives a score of 756 points, while the Audi e-tron has 718 points.

2021 Tesla Model 3 | Photo: Tesla

Last year, the Tesla Model S topped the podium with a score of 798 points, compared to 790 for the Model 3. The 2021 average was 782 a year ago.

The study also found some relevant information, such as the fact that new EV owners are more satisfied with service (+48 pts), driveability (+15) and design (+8) than regular electric vehicle owners. On the other hand, “veterans” of the electric category are regulars with electric car features, which is why they have higher satisfaction ratings than new adopters, with battery range (+78 pts) and accuracy of battery’s claimed range (+49 pts).

For 2022, J.D. Power has increased the number of factors identified for its study to 10, up from seven last year. These are: accuracy of claimed range, availability of public charging stations, battery life, cost of ownership, driving pleasure, ease of home charging, interior and exterior styling (new in 2022), safety and technology features (new), service experience (new), and vehicle quality and reliability.

Not surprisingly, the most important purchase factor for an electric car owner is range, at 86% in the luxury niche and 87% in the mainstream EV category.

Trending Now

The Polestar 3 SUV’s Rear-End Revealed

The Polestar 3 launched officially on October 12th. The elegant SUV will pack serious performance. And it looks really good. Based on this new...

Volvo to add a Subcompact SUV and a Mid-Size Sedan to its EV Lineup

The SUV will be smaller than the XC40 while the sedan should be about the same size as the S90 Both models should...

Battery Problems will Lead to a Volkswagen EV Recall

A manufacturing defect has been found in some battery cells This problem affects the ID.4 and the ID.3 Volkswagen estimates this recall to...

The new 2023 BMW M760e xDrive is a Plug-In Hybrid Powerhouse

It more or less replaces the lauded M760Li and its boosted V12 engine. The M760e xDrive is the ICE 7 Series flagship. The BMW...

Last Lamborghini Aventador Leaves Sant’Agata Factory

Lamborghini's best-selling V12 says farewell Last car is a 780-4 Ultimae Roadster in custom blue Is it a vent? Is it a door? All...


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.