Thursday, January 26, 2023
News Electric Vehicles : Kia and Tesla are at the Top of a...

Electric Vehicles : Kia and Tesla are at the Top of a JD Power Study

Kia and Tesla finished first of the mainstream and premium segments respectively in a JD Power study about electric vehicle satisfaction

J.D. Power’s annual study on consumer satisfaction with their electric vehicle has just been published on the web. The U.S. organization collaborated with PlugShare, a research company and developer of applications for electric vehicle drivers.

It shows that in the consumer electric vehicle category, the Kia Niro EV takes home the honors for a second year in a row with a score of 744 points. The Korean crossover finished just ahead of the Ford Mustang Mach-E with 741 points. These two models are the only ones to score above the market average of 709 points in 2022.

Of the other models cited by J.D. Power, the Nissan LEAF (with 708 points), the Hyundai Kona Electric and Volkswagen ID.4 (both with 692 points) and the Chevrolet Bolt (with 687 points) are not that far off the industry average.

On the luxury side, it’s no surprise that the Tesla Model 3 (with 777 points) is at the top, just ahead of the Tesla Model Y (with 770 points). Note that the average for the luxury segment is 770 points. The Tesla Model S receives a score of 756 points, while the Audi e-tron has 718 points.

2021-Tesla-Model-3
2021 Tesla Model 3 | Photo: Tesla

Last year, the Tesla Model S topped the podium with a score of 798 points, compared to 790 for the Model 3. The 2021 average was 782 a year ago.

The study also found some relevant information, such as the fact that new EV owners are more satisfied with service (+48 pts), driveability (+15) and design (+8) than regular electric vehicle owners. On the other hand, “veterans” of the electric category are regulars with electric car features, which is why they have higher satisfaction ratings than new adopters, with battery range (+78 pts) and accuracy of battery’s claimed range (+49 pts).

For 2022, J.D. Power has increased the number of factors identified for its study to 10, up from seven last year. These are: accuracy of claimed range, availability of public charging stations, battery life, cost of ownership, driving pleasure, ease of home charging, interior and exterior styling (new in 2022), safety and technology features (new), service experience (new), and vehicle quality and reliability.

Not surprisingly, the most important purchase factor for an electric car owner is range, at 86% in the luxury niche and 87% in the mainstream EV category.

Trending Now

Vietnamese Startup VinFast is Very Serious and Aggressive

February will be a big month. April will be another big month. So far, for Canada, sound decisions are being made. If you visit...

Updates Give the 2024 Polestar 2 More Range and More Power

The Single Motor version is now RWD instead of FWD and it offers up to 483 kilometres of range. Sustainability improvements have reduced...

2023 Honda Accord From $37k in Canada

Latest Accord comes with Google built-in Offers hybrid and gas power The 2023 Honda Accord sedan is getting ready to arrive at dealers in...

Production of the Lightyear 0 is Suspended as Focus Shifts to Lightyear 2

The Lightyear 0 entered production less than two months ago. The company says it has no choice other than to stop production to...

Rolls-Royce Could Have to Increase its First EVs Production Run

The company’s CEO said the Spectre EV received “far more” orders than expected. Full details for the EV have yet to be announced...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.