Saturday, December 3, 2022
News Ford Will Employ “Charge Angels“ to test public charging stations across the...

Ford Will Employ “Charge Angels“ to test public charging stations across the US

Ford will deploy angels to make sure the US public charging network is working properly

  • Ford doesn’t have a proprietary charging network

  • Owners of EVs often complain about slow or defective charging stations

  • Employees called “charge angels” will drive across the US to test chargers

Ford has recently entered into the electric vehicle market with the Mustang Mach E and the F-150 Lightning, but the company doesn’t have a proprietary charging network.

Like most automakers, Ford has to rely on outside companies to provide and maintain electric vehicle charging stations that can be used by owners of its vehicles.

Since multiple companies are involved, the quality of the maintenance can vary, thus leading to many chargers breaking down and refusing to provide power, or doing it very slowly.

Owners of EVs complain about these situations, but often, not much happens. It can be very frustrating for a driver to finally reach a charging station, only to discover it isn’t working.

Most EV owners face frequent issues with the public charging network, which can range from difficulties to connect their phone with the charger in order to pay, connectivity problems between the charger and the network, or problems with the power delivery, which can be lower than usual of completely off.

To alleviate these frustrations and improve the experience of EV Ford drivers, the company will have workers drive around the United States aboard specially equipped Mustang Mach-E models to test charging stations when complaints are published on social media or when a Ford that is plugged in reports a problem.

These employees are called “charge angels” because they will report problems to the companies that manage the specific chargers that don’t work, but they will also try to understand what has caused them to fail in order to make future stations more reliable.

Trending Now

More power and more range for the 2024 Volvo C40/XC40 Recharge

The 2024 model year will switch to a RWD setup. Expect more power and more range. Will Polestar follow Volvo with the 2?   It...

Top 20 Vehicles with the Longest Potential Lifespan

New vehicle prices continue to climb out of many consumers' reach. Used vehicle pricing remains high however shopping for something older remains an...

Ford and Lincoln will be Absent from Every Canadian Car Show in 2023

The automaker mentions the fast pace of changes in the automotive industry to justify its decision. Car shows have been declining in popularity...

Honda will Make a Hydrogen-Powered SUV Based on the CR-V in 2024

This model will be built at the company’s Performance Manufacturing Center in Ohio. It will be the first hydrogen vehicle that can also...

Deliveries of the Lordstown Endurance are About to Begin

The first units of the electric pickup have left the assembly plant. The company wants to have delivered 50 vehicles by the end...


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.