281,447 vehicles are subjected to the recall
The wiring harness for the tow hitch could cause a fire while the vehicle is parked or driving
Owners are asked to park their vehicle outside and away from structures
According to both companies, the problem comes from the tow hitch’s wiring harness, which could short-circuit due to contaminants present on its circuit board.
Indeed, Hyundai is recalling 245,030 units of the 2020 to 2022 Palisade while Kia is only recalling 36,417 units of the Telluride from the same model years.
This could be due to a difference in final assembly practices since Kia indicates the defective part was installed at the factory for 2020 before becoming a dealer accessory, but Hyundai doesn’t give such details.
Interestingly, the parts used on the two models don’t carry the same parts numbers and they don’t appear to have been made by the same manufacturer, despite having the same cause of failure.
According to Kia, the problem lies with the 4-pin trailer connector which was replaced by a 7-pin design starting in 2021. Its dealers have continued to install the faulty part since and this is why it is also recalling 2021 and 2022 model year vehicles.
Both automakers issued a stop sales order to prevent more recalled vehicles to be put on the road before a fix has been found.
Until Kia and Hyundai determine a permanent remedy, both companies have asked that the affected vehicles be parked outside and away from structures since they can catch fire even with the ignition turned off.
Once the repair procedures begin, Hyundai has specified that its dealers will remove the fuse for the tow hitch wiring harness as an added precaution.
Owners of the Kia Telluride will be notified by mail on October 14, 2022, while owners of the Hyundai Palisade will have to wait three extra days, with notification happening on October 17, 2022.