Tuesday, July 16, 2024
NewsNew Vehicle Quality Took a Hit in the Last Year

New Vehicle Quality Took a Hit in the Last Year

The 2022 Initial Quality Study from J.D.Power has now been published and it shows a disappointing but expected drop in vehicle quality.

  • The 2022 J.D.Power Initial Quality Study found an 11% increase in problems per 100 vehicles on average

  • Buick is the best-ranking brand and General Motors is the best ranking Automaker

  • The decrease in vehicle reliability could be due to the many supply disruptions that continue to challenge the industry

J.D. Power has just released the results of its annual Initial Quality Study for 2022 and the results are disappointing, with a reduction in the reliability of vehicles across the board.

The data indicates that the industry average for the number of problems reported by 100 vehicles during the first three months of ownership has increased by 11% compared to last year and it now reaches 180.

What is even more telling is that only nine brands have managed to improve over last year out of the 33 brands included in the survey. These brands are Buick, Chevrolet, GMC, Cadillac, BMW, Mercedes-Benz, Acura, Land Rover, and Audi.

2021 Buick Envision
2021 Buick Envision

According to the survey company, the decrease in quality can be attributed to both an increase in new technologies and the many supply issues that have been imposed upon automakers in the last year.

Since new technology can be more problematic, it is no surprise to learn that plug-in hybrids and electric vehicles are among the least reliable vehicles surveyed. Indeed, vehicles powered by combustion engines average at 175 problems per 100 units (PP100) while plug-in hybrids average 239 PP100 and electric vehicles (excluding Tesla) average 240 PP100.

Tesla does better than the EV average with 226 PP100, but this only places it in 28th place out of 33, tied with Mitsubishi.

2023 Mitsubishi Outlander PHEV
2023 Mitsubishi Outlander PHEV | Photo: Mitsubishi

Speaking of which, the brand with the three diamonds took the biggest hit to its quality of any automaker, adding 82 PP100. Other brands having suffered from large problem increases include Jeep, Volvo, Jaguar, Porsche, and Hyundai which have all added at least 36 PP100 over last year.

Last year’s winner, Ram, also took a knock, falling down to 18th position with 186 problems per 100 vehicles.

At the top of the ranking, this year is Buick, with 139 PP100, followed by Dodge at 143 PP100, and then Chevrolet with 147 PP100.

With 156 PP100, Genesis takes 4th place overall, tied with Kia, and first place among premium automakers.

2022 Genesis GV70 | Photo: Olivier Delorme

Something to mention, General Motors is the highest-ranked automaker since all of its brands improved over last year and they all made it into the top ten.

At the other end of the list, Maserati, Volvo, and Chrysler are the only three brands to break the 250 PP100 mark with 255, 256, and 265 PP100 respectively. In a distant last place is Polestar, which generated 328 problems per 100 vehicles but this result is not official since the brad doesn’t sell enough vehicles to be included in the final study.


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