Friday, October 30, 2020
News Porsche 911, Lexus, Toyota, Top J.D. Power Vehicle Dependability Study

Porsche 911, Lexus, Toyota, Top J.D. Power Vehicle Dependability Study

The Porsche 911 was named the first-ever most dependable car overall by J.D. Power in its recent Vehicle Dependability Study.

Thinking of buying a new Porsche 911? Go nuts. According to J.D. Power and their recent 2019 Vehicle Dependability Study, it shouldn’t cause you to many problems. The study looked at the amount of problems per 100 vehicles over the last three years.

It polled roughly 33,000 owners of 2016 model-year vehicles to determine their overall level of satisfaction and the dependability of their vehicle. For the first time, J.D. Power named one car the overall dependability winner, selecting the Porsche 911 as its Most Dependable Model.

Porsche finished second as a brand behind Lexus which took home top honors as the most dependable brand. Its owner, Toyota, finished third with Chevrolet and Buick rounding out the top 5. It’s another strong showing for these two GM brands who finished 6th and 3rd last year.

General Motors had the most vehicles winning their segments for dependability with the Buick LaCrosse, Buick Verano, Chevrolet Equinox, Chevrolet Silverado HD and Chevrolet Sonic all leading their segment.

Chrysler was the most improved brand with a reduction of 65 problems per 100 vehicles sold compared to last year, good enough for 16th in the ranking. It was still below average but Chrysler had finished last in the 2018 Vehicle Dependability Study. MINI and Subaru also improved.

The study found an average of 136 problems per 100 vehicles. Fourteen automakers had less problems than average including the top 5 we named above, MINI, BMW, Audi, Kia, Hyundai, Infiniti, Subaru, Mercedes-Benz, and Volkswagen.

The five least reliable vehicles in order were Fiat, Land Rover, Volvo, Dodge, and Ram.


2019 J.D. Power Dependability Study Results

1. Lexus: 106

Lexus J.D Power Vehicle Dependability Study
Lexus RC F Track Edition

2. Porsche: 108

2020 Porsche 911 Carrera 4S Cabriolet
2020 Porsche 911 Carrera 4S Cabriolet | Photo: Porsche

3. Toyota: 108

2020 Toyota Supra
2020 Toyota Supra | Photo: Olivier Delorme

4. Chevrolet: 115

2020 Chevrolet Silverado
2020 Chevrolet Silverado 2500 HD Custom

5. Buick: 118

Buick J.D. Power Dependability Study
Buick Regal

6. Mini: 119

Best-selling cars in Canada 2018 - Mini
2020 MINI John Cooper Works GP | Photo: MINI

7. BMW: 122

BMW J.D. Power Dependability Study
2020 BMW 7 Series

8. Audi: 124

Audi J.D. Power Dependability Study
2019 Audi TTS | Photo: Audi

9. Hyundai: 124

Hyundai J.D. Power Dependability Study
2019 Elantra GT N Line | Photo: Hyundai

10. Kia: 126

2020 Kia Telluride
2020 Kia Telluride | Photo: Kia

11. Infiniti: 128

Infiniti J.D. Power
Infiniti QX50 | Photo: Infiniti

12. Volkswagen: 131

J.D. Power Volkswagen
2019 Volkswagen Golf Alltrack | Photo: Volkswagen

13. Mercedes-Benz: 134

2020 Mercedes-Benz CLA 250 Coupe
2020 Mercedes-Benz CLA 250 Coupe | Photo: Mercedes-Benz

14. Subaru: 136

Subaru J.D. Power
2019 Subaru Outback | Photo: Subaru

15. Nissan: 137

2019 Nissan Murano
2019 Nissan Murano | Photo: Nissan

16. Chrysler: 146

Chrysler J.D. Power
Chrysler 300 | Photo: Chrysler

17. Ford: 146

Ford J.D. Power
2020 Ford Explorer ST | Photo: Ford

18. Honda: 146

2019 Honda Passport
2019 Honda Passport | Photo: Honda

19. Lincoln: 147

2020 Lincoln Aviator
2020 Lincoln Aviator | Photo: Lincoln

20. Mitsubishi: 158

Best-selling cars in Canada 2018 - Mitsubishi
2019 Mitsubishi RVR | Photo: Mitsubishi

21. Mazda: 159

Mazda J.D. Power
2019 Mazda3 | Photo: Mazda

22. GMC: 161

GMC J.D. Power
2020 GMC Sierra 2500 HD Denali

23. Cadillac: 166

Cadillac J.D. Power
2020 Cadillac XT6 Premium Luxury | Photo: Cadillac

24. Jeep: 167

2018 Jeep Wrangler Unlimited Sport
Jeep Wrangler Unlimited Sport | Photo: Olivier Delorme

25. Jaguar: 168

Jaguar J.D. Power
2019 Jaguar XE | Photo: Jaguar

26. Acura: 171

Acura J.D. Power
2019 Acura ILX | Photo: Acura

27. Ram: 171

Ram J.D. Power
Ram HD | Photo: Ram

28 Dodge: 178

Dodge Sublime Green Challenger and Charger
Dodge Sublime Green Challenger and Charger | Photo: Dodge/FCA

29. Volvo: 204

2019 Volvo V60 Cross Country
2019 Volvo V60 Cross Country | Photo: Volvo

30. Land Rover: 221

Land Rover J.D. Power
2020 Ranger Rover Evoque | Photo: Land Rover

31. Fiat: 249

2019 Fiat 500X Trekking Plus
2019 Fiat 500X Trekking Plus | Photo: Fiat

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Charles Jolicoeur
Charles Jolicoeur
Charles Jolicoeur was studying to be a CPA when he decided to drop everything and launch a car website in 2012. Don't ask. The journey has been an interesting one, but today he has co-founded and manages 8 websites including EcoloAuto.com and MotorIllustrated.com as General Manager of NetMedia360. He also sits on the board of the Automotive Journalists Association of Canada. Send me an email

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