Wednesday, August 4, 2021
News Subaru Puts Recall Blame on Single Employee

Subaru Puts Recall Blame on Single Employee

Lose nuts end in frustration

  • 389 cars recalled for loose nut on gear selector

  • Employee using wrench improperly to blame


Last week, Subaru announced a recall of nearly 400 versions of the 2021 Subaru Outback and 2021 Subaru Impreza, and now the feds have elaborated on what went wrong. It seems that someone was being a bit lax on their torque.

The recall, which also affected nine 2021 Imprezas sent to Canada, saw a nut on the transmission shift cable that wasn’t properly tightened. If that happens, the CVT could end up in the wrong gear. Now if you’re thinking they don’t really have gears, there is still the possibility of the indicator showing P and the car being in a different position. That could lead to the cars rolling away, injury, and risk of crash.

So how was the nut loose? According to an NHTSA bulletin (via CarScoops), “A single associate assigned to a specific production line working between the production dates specified was found to be using an improper torque wrench technique. All vehicles potentially affected by this associate are included in the identified population.”

So somebody wasn’t being careful with the wrench, and that means Subaru needs to check out some cars. The issue was found when a random sampling of vehicles December 21 found one with the issue. Subaru then investigated and is recalling all possibly affected cars. The report says Subaru isn’t aware of any accidents or injuries as a result, though we’re guessing someone will get a stern talking to or worse.

As far as the fix, notices to customers for the cars built between December 14 and 21 of last year will be sent out soon and dealers will tighten the possibly loose nut.

 

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