Tesla faces a number of quality issues and complaints in Norway, particularly in terms of customer service, delivery times and product delivered.
The very rapid growth of manufacturers can sometimes have repercussions on the quality of manufacture. This seems to be happening with Tesla in Norway, as reported by Bloomberg. The peculiar Norwegian market has quickly adopted the electric trend in recent years and Tesla benefits from it.
The problem is that Tesla’s very high demand and exaggerated sales targets have a negative effect on customer service and vehicle delivery. The Tesla Model 3 marketed in the Scandinavian country represents the manufacturer’s main challenge since speeding up the deliveries of this affordable sedan.
Some customers report paint poorly executed or dents on the body and complaints are rapidly accumulating. On the other hand, the percentage of complaints will certainly go down given the increasing number of Tesla vehicles on the Norway roads.
The builder is aware of this lightning growth in Norway and is looking to improve the service offered to Norwegian customers. Tesla had promised to double his Norwegian staff by opening more service centers, and even his mobile service fleet, which it did. However, the manufacturer still needs to find a way out of this problem.