This year’s J.D. Power U.S. vehicle dependability study marks the 31st anniversary of the yearly study. The study consists of measuring the number of problems per 100 vehicles original owners of their three-year-old vehicles can experience over the past 12 months. The lower the number, the higher the quality.
“Despite the increased adoption of complex vehicle technology, dependability continues to improve,” said Dave Sargent, vice president of global automotive at J.D. Power. “There’s no question that three-year-old vehicles today are better built and more dependable than same-age vehicles were in previous years. However, the rapid introduction of technology is putting increased pressure on dependability, so it would not be surprising to see problem levels plateau, or even increase, over the next few years.”
That being said, here’s the list of the highest-ranked model by segment according to the J.D. Power 2020 U.S. Vehicle Dependability Study:
Small car: Honda Fit
Small premium car: BMW 2 Series
Compact car: Nissan LEAF
Compact sporty car: Mazda MX-5 Miata
Compact premium car: Lexus ES
Midsize car: Buick Regal
Midsize sporty car: Ford Mustang
Midsize premium car: Genesis G80
Large car: Toyota Avalon
Small SUV: Buick Encore
Small premium SUV: Mercedes-Benz GLA
Compact SUV: Chevrolet Equinox
Compact premium SUV: Porsche Macan
Midsize pickup: Nissan Frontier
Midsize SUV: Toyota 4Runner
Midsize premium SUV: Lexus GX
Minivan: Toyota Sienna
Large SUV: Chevrolet Tahoe
Large light duty pickup: Ford F-150/Toyota Tundra (tie)
Large heavy duty pickup: Chevrolet Silverado HD