Sunday, November 29, 2020
News Volvo Launching Valet Service Service in Canada

Volvo Launching Valet Service Service in Canada

Volvo Valet new contactless service option

  • Volvo Valet will pick up your Volvo, bring it back when done

  • App lets you see when your Volvo will arrive


Volvo Canada is introducing a new way to pick up or drop off your Volvo for maintenance, contact-free to help keep Canadians safe and distanced. It’s called Volvo Valet, and the automaker’s service centres will pick up and drop off your Volvo with the help of a new app.

“Safety has always been a top priority for Volvo, and that will never change,” said Matt Girgis, managing director, Volvo Cars Canada. “What will change is the technologies we employ to improve the customer experience. Volvo Valet is one way we are working to service our valued customers, safely and conveniently.”

Volvo retailers and customers can use the new smartphone app to schedule their service appointment. When appointment time comes around, an employee from the retailer will come to wherever you are, home, office, or otherwise, so the service doesn’t interrupt your day. After what Volvo calls a physically distanced handoff, customers will get app notification when the car arrives at the service centre as well as when it’s ready to go back to you. The app lets owners see where the driver is and when they will arrive, the way you’d expect from a ride-hail app. Once your car is done, they’ll bring it back to you.

Volvo says its new valet has been in a pilot program with select retailers already, and that the service is now rolling out nationwide. It’s a handy new service option, pandemic or not, saving you from making the trek to the service centre, hanging around or finding a ride to wherever you need to go, then reversing the process later in the day.

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